QUALITY ASSURANCE |
ATS Quality Assurance programmes already established are:
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ATS refresher training
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Recordings monitor evaluations
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Quality assurance memos, handouts and guidance material
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Internal and national ATS unit evaluations
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Simulation training
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Aggressive resolution of ATS incidents
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Taking over watch-checklists
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Incentive recognition programs
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Promulgation of a Disaster Preparedness and Emergency Management Manual
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Runway incursion prevention programs
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Rules and procedures for proficiency checks
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Rules and procedures for on the job training
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Staff /team meetings
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Familiarization flights
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Pilot/controller meetings
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The structure of the Quality Assurance Unit is dependent on the size and composition of the ATS system. The program structure involves a Chief Quality Assurance Officer who manages the Quality Assurance Unit and reports to the Director of Air Navigation Services (DANS). Controllers appointed as Quality Assurance Officers function within the unit. |
The first phase of the Quality Assurance program was the successful introduction of bi-annual mandatory proficiency checks (psychomotor) for all operational controllers. The Unit Chief must ensure that Proficiency standards are maintained as specified in the Rules and Procedures for Controller Proficiency Checks. These Proficiency Checks focus on identifying and correcting deficiencies in controllers before they result in incidents and accidents, provide continuous enhancement of technical proficiency and identify individual training requirements.
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